Frequently Asked Questions
Need to Know?
Find quick answers to common questions about our services, shipments, Customs, warehousing and logistics processes.
Getting started
Do I need to have all my shipment details before contacting Sanguine?
No. You can start with the information you have — cargo type, origin, destination and approximate shipment details. Our team can help identify what additional information will be required.
Does Sanguine handle both imports and exports?
Yes. We support both import and export movements involving India.
Does Sanguine provide Customs clearance?
Yes. We operate under our own Customs Broker licence and support import and export Customs clearance.
What we handle
Can you handle project cargo and oversized machinery?
Yes. We have experience with heavy machinery, project cargo, break bulk, ODC and OOG movements.
Do you handle second-hand machinery?
Yes. Second-hand machinery is one of the cargo categories we have experience handling.
Do you handle medical equipment?
Yes. Medical devices and equipment are one of our stronger areas of experience, with more than a decade of involvement.
Do you provide warehousing in Chennai?
Yes. We operate a Chennai-based warehouse supporting storage and cargo-handling requirements.
Can you arrange bonded warehousing?
Where bonded storage is required, we can coordinate suitable bonded warehousing through our partner network.
Can you provide door-to-door logistics?
Yes. Depending on the shipment, we can coordinate freight forwarding, Customs, transportation, warehousing and final delivery as one movement.
Working with us
Can an overseas freight forwarder use Sanguine as an India agent?
Yes. We work with international logistics partners and can support the India side of import, export and project movements.
Where does Sanguine operate?
We are based in Chennai with a Mumbai presence and support cargo movements across India through our wider operational and partner network.
How do you keep customers updated?
For shipments we handle, relevant members of our operations team are connected with the customer through a shipment-specific communication group. Important progress updates are shared through the movement.
What makes Sanguine different from another freight forwarder?
We believe our difference comes from the combination of practical India experience, Customs capability, specialist cargo knowledge, personal attention and ownership of the shipment.
Tell Us What You Are Moving.
Give us the details you have.
Our team will help identify the logistics requirements.

